improving YOUR life, 

knowledge and understanding!

Want to know 

Do I need a referral from my doctor? 

You do not need a referral to see a psychologist. However, you will need a referral from your GP or Psychiatrist to be eligible for Medicare rebates. To obtain a referral for Medicare rebates, your GP or Psychiatrist will complete a Mental Health Care Plan and provide you with a referral letter to see the psychologist of your choice.

Can I get a Medicare rebate?

You may be eligible for a rebate of $124.50 per session with a Clinical Psychologist for up to 10 sessions per calendar year if you are referred by your doctor under a Mental Health Care Plan.

Can I use private health care to claim back money for consultations?

If you are not referred under a Mental Health Care Plan, you may be able to use private health fund ancillary rebates. Many private health insurers allow for some refund for psychological services. Please check with your spesific provider.   

How long are the sessions and how many sessions will I need to attend?

Sessions are 50 minutes in duration. Length of time in therapy really depends on the complexity of the situation and varies from person to person. Generally, six to ten sessions are sufficient for most common problems. Some clients who have had long-standing problems may choose to stay in therapy for months. Initially, we see clients once a week, unless they are in crisis. Therapy frequency might change to every fortnight or every three weeks on agreement.

Do you work after hours?

Currently we offer after hours appointments from Monday to Friday (6pm - 8pm) and Saturday mornings (9am - 12pm).

Are appointments private and confidential?

Yes, every session is private and confidential. Information can only be disclosed to a third party (for example GP), with the client's consent by signing a release of information form. However, there are some exceptions to confidentiality:

* If a client's file is subpoenaed by court.

* If a client is at risk of harm to him/herself or to someone else.

* If Child Protection legislation makes it compulsory to release information, eg. situations in which a child may be at risk of some form of harm or abuse.

Please note that if you have been referred by your doctor under the Mental Health Care Plan, Medicare requires the treating clinical psychologist to write a letter about your progress to the referring doctor after the first session, sixth session and again after ten sessions.

What is your cancellation policy?

If you need to reschedule or cancel an appointment, please do so 24 hours prior to your appointment to avoid paying the full fee. This will enable us to provide the appointment time to other clients in need.

What is the difference between a Psychiatrist and a Psychologist?

Psychiatrists are medical physicians who specialise in the treatment of mental illnesses, particularly disorders such as Schizophrenia and Bipolar Disorder. Psychiatrists can prescribe psychiatric medication and can conduct physical examinations, order/interpret brain assessments (eg. EEGs, CAT scans, MRIs), and administer ElectroconvulsiveTherapy (ECT). 

Psychology is the scientific study of human behaviour. Psychologists are "scientists" (i.e., human behaviour researchers who work at universities or other academic institutions) and/or "practitioners" who provide psychotherapy. Psychologists are trained to alleviate psychological distress and to use psychometric testing, clinical interview, make diagnosis, and plan and implement psychological treatment. Psychological treatment is designed to help people with emotional and behavioural difficulties, stress and work-related problems, life transitions and also people who have been diagnosed with mental illness. Quite often people will see a Clinical Psychologist/Psychologist and a Psychiatrist at the same time. 

What is the difference between a Psychologist and a Clinical Psychologist?   

Psychologists have completed an undergraduate degree (4-year university degree) in Psychology plus 2 years supervision training.

Clinical Psychologists have completed a post graduate degree on Masters or Doctorate level (minimum of 6 years at University) plus a 2 year supervision period under an accredited clinical psychologist. Clinical Psychologists are considered experts in providing psychotherapy, psychometric testing, and in diagnosing mental illness.